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The Quackin crew

Contact

charlie@quackincrew.info

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Legal Disclaimer – Quackin Crew

General Information Quackin Crew is an independent reseller of Disney merchandise, Loungefly bags, and collectibles. We are not affiliated, associated, authorized, endorsed by, or officially connected with Disney, Loungefly, Funko, Popmart, or any other brands featured on our site. All trademarks, product names, and logos belong to their respective owners.

2. Terms of Use Disclaimer

  • By accessing and using our website, customers agree to abide by our Terms and Conditions.

  • We reserve the right to modify or update our terms at any time without prior notice.

  • Continued use of our website after changes constitutes acceptance of the revised terms.

3. Liability Disclaimer

  • Quackin Crew is not responsible for errors, omissions, or inaccuracies in product descriptions or pricing.

  • We do not guarantee product availability and reserve the right to cancel orders due to stock issues.

  • We are not liable for damages, losses, or claims arising from the use of our website or products.

4. Shipping & Returns Disclaimer

  • Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues or unforeseen circumstances.

  • Refunds and returns are subject to our official refund policy (see above).

  • Customers are responsible for providing accurate shipping information.

5. Privacy & Data Protection Disclaimer

  • Personal data collected is used solely for order processing, customer service, and marketing (if consented to).

  • While we implement security measures, we cannot guarantee absolute data protection due to the nature of online transactions.

  • Customers have the right to request access, updates, or deletion of their personal data (subject to legal obligations).

6. Governing Law

  • These Terms and Conditions are governed by the laws of [RI-USA].

  • Any disputes arising from the use of our website or services will be resolved in accordance with applicable legal regulations.

7. Contact Information For any questions regarding these Terms and Conditions, please contact us at [charlie@quackincrew.info].

Return Policy

  • Items must be unused, in original packaging, and with all tags attached.

  • Returns must be initiated within 14 days of delivery.

  • Final sale items, mystery boxes, and limited-edition collectibles are non-refundable, unless defective or damaged.

2. Refund & Exchange Process

  • Customers must contact [charlie@quackincrew.info] with their order number and reason for return.

  • Refunds will be processed within 5–7 business days after receiving the item.

  • Exchanges may be offered if the same item is still available in stock.

3. Damaged or Defective Items

  • Customers must report damages within 48 hours of delivery with photos.

  • Refunds or replacements will be issued for defective items, including return shipping costs.

4. Shipping & Restocking Fees

  • Refunds exclude original shipping costs unless the item was incorrect or defective.

  • Buyer’s remorse returns may be subject to a 15% restocking fee.

  • Customers are responsible for return shipping unless there was an issue with the order.

5. Refund Method & Processing

  • Refunds will be issued to the original payment method.

  • Partial refunds may apply for items returned in non-original condition.

6. Customer Agreement

  • By purchasing, customers agree to the return policy terms.

  • Policy updates may occur without prior notice.

Privacy Policy – Quackin Crew

Effective Date: [05/09/2025] Last Updated: [05/09/2025]

At Quackin Crew, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details.

  • Order Information: Purchase history, transaction details, and preferences.

  • Website Usage Data: IP address, browser type, and interactions with our site (cookies and analytics).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and services.

  • Send promotional emails (only with your consent).

  • Ensure security and fraud prevention.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Payment processors to complete transactions securely.

  • Shipping carriers to deliver your orders.

  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your data. However, no online transmission is 100% secure, so we encourage customers to use strong passwords and safeguard their accounts.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Opt out of marketing emails.

  • Request deletion of your data (subject to legal obligations).

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [charlie@quackincrew.info].

Quackin Crew Shipping Policy

Effective Date: [05/09/2025] Last Updated: [05/09/2025]

At Quackin Crew, we strive to provide a smooth and reliable shipping experience for all customers. Please review our shipping policy below to understand how we process and deliver orders.

1. Order Processing & Handling

  • Orders are processed within 2–5 business days after payment confirmation.

  • Processing times may vary during peak seasons or promotional events.

  • We do not process orders on weekends or holidays.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5–10 business days.

3. Shipping Costs & Fees

  • Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.

4. Lost, Stolen, or Delayed Shipments

  • Quackin Crew is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • If a package is marked as delivered but not received, customers should contact the carrier directly.

  • We do not issue refunds for lost or stolen packages once they are marked as delivered.

5. Address Accuracy & Failed Deliveries

  • Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect addresses may be reshipped at the customer’s expense.

6. Damaged Shipments

  • If an item arrives damaged, customers must report the issue within 48 hours of delivery with photos.

  • We will provide a replacement or refund for damaged items, subject to review.

7. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on our website with the updated effective date.

Terms and Conditions – Quackin Crew

Effective Date: [05/09/2025] Last Updated: [05/09/2025]

Welcome to Quackin Crew! By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • Quackin Crew is an independent reseller of Disney merchandise, Loungefly bags, and collectibles.

  • We are not affiliated, associated, authorized, endorsed by, or officially connected with Disney, Loungefly, Funko, or any other brands featured on our site.

  • All trademarks, product names, and logos belong to their respective owners.

2. Orders & Payments

  • All orders are subject to availability. We reserve the right to cancel orders due to stock issues or pricing errors.

  • Payments must be completed at checkout. We accept [list payment methods].

  • Prices are subject to change without prior notice.

3. Shipping & Delivery

  • Orders are processed within 2–5 business days.

  • Delivery times vary based on location and shipping method.

  • Quackin Crew is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

4. Returns & Refunds

  • Returns must comply with our Refund Policy (see above).

  • Refunds exclude original shipping costs unless the item was defective or incorrect.

  • Customers are responsible for return shipping unless otherwise stated.

5. Product Condition & Representation

  • We strive to provide accurate descriptions and images of all products.

  • Slight variations in color or packaging may occur due to manufacturer differences.

  • Quackin Crew is not responsible for perceived differences in appearance between online images and actual products.

6. Privacy & Data Protection

  • Personal data collected is used solely for order processing, customer service, and marketing (if consented to).

  • We do not sell or rent customer information to third parties.

  • Customers have the right to request access, updates, or deletion of their personal data (subject to legal obligations).

7. Limitation of Liability

  • Quackin Crew is not responsible for manufacturing defects in resold products.

  • We do not guarantee product availability and reserve the right to cancel orders due to stock issues.

  • By purchasing from Quackin Crew, customers agree to these terms.

8. Policy Updates

We reserve the right to update or modify these terms at any time without prior notice.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at [charlie@quackincrew.info].