Legal Disclaimer – Quackin Crew

General Information Quackin Crew is an independent reseller of Disney merchandise, Loungefly bags, and collectibles. We are not affiliated, associated, authorized, endorsed by, or officially connected with Disney, Loungefly, Funko, Popmart, or any other brands featured on our site. All trademarks, product names, and logos belong to their respective owners.

2. Terms of Use Disclaimer

By accessing and using our website, customers agree to abide by our Terms and Conditions.
We reserve the right to modify or update our terms at any time without prior notice.
Continued use of our website after changes constitutes acceptance of the revised terms.

3. Liability Disclaimer

Quackin Crew is not responsible for errors, omissions, or inaccuracies in product descriptions or pricing.
We do not guarantee product availability and reserve the right to cancel orders due to stock issues.
We are not liable for damages, losses, or claims arising from the use of our website or products.

4. Shipping & Returns Disclaimer

Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues or unforeseen circumstances.
Refunds and returns are subject to our official refund policy (see above).
Customers are responsible for providing accurate shipping information.

5. Privacy & Data Protection Disclaimer

Personal data collected is used solely for order processing, customer service, and marketing (if consented to).
While we implement security measures, we cannot guarantee absolute data protection due to the nature of online transactions.
Customers have the right to request access, updates, or deletion of their personal data (subject to legal obligations).

6. Governing Law

These Terms and Conditions are governed by the laws of [RI-USA].
Any disputes arising from the use of our website or services will be resolved in accordance with applicable legal regulations.

7. Contact Information For any questions regarding these Terms and Conditions, please contact us at [charlie@quackincrew.info].

Return Policy

Items must be unused, in original packaging, and with all tags attached.
Returns must be initiated within 14 days of delivery.
Final sale items, mystery boxes, and limited-edition collectibles are non-refundable, unless defective or damaged.

2. Refund & Exchange Process

Customers must contact [charlie@quackincrew.info] with their order number and reason for return.
Refunds will be processed within 5–7 business days after receiving the item.
Exchanges may be offered if the same item is still available in stock.

3. Damaged or Defective Items

Customers must report damages within 48 hours of delivery with photos.
Refunds or replacements will be issued for defective items, including return shipping costs.

4. Shipping & Restocking Fees

Refunds exclude original shipping costs unless the item was incorrect or defective.
Buyer’s remorse returns may be subject to a 15% restocking fee.
Customers are responsible for return shipping unless there was an issue with the order.

5. Refund Method & Processing

Refunds will be issued to the original payment method.
Partial refunds may apply for items returned in non-original condition.

6. Customer Agreement

By purchasing, customers agree to the return policy terms.
Policy updates may occur without prior notice.

Effective Date: [05/09/2025] Last Updated: [09/16/2025]

At Quackin Crew, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
Order Information: Purchase history, transaction details, and preferences.
Website Usage Data: IP address, browser type, and interactions with our site (cookies and analytics).

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Send promotional emails (only with your consent).
Ensure security and fraud prevention.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Payment processors to complete transactions securely.
Shipping carriers to deliver your orders.
Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your data. However, no online transmission is 100% secure, so we encourage customers to use strong passwords and safeguard their accounts.

6. Your Rights & Choices

You have the right to:

Request access to your personal data.
Correct or update your information.
Opt out of marketing emails.
Request deletion of your data (subject to legal obligations).

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [charlie@quackincrew.info].

Quackin Crew Shipping Policy

Effective Date: [05/09/2025] Last Updated: [09/16/2025]

Quackin Crew LLC's Two-Part Shipping Process

At Quackin Crew LLC, we want to be completely transparent about how we get our products to you. Our process involves two distinct steps, which is why the total delivery time is split into two phases.

Part 1: Inbound Shipping (To Us)

After you place an order with Quackin Crew LLC, we will immediately send a request to our supplier to ship the item directly to our facility.

Processing Time: 1-2 business days
Shipping Time: 1-4 business days for the product to arrive at our location.

As soon as we receive your item, we immediately prepare it for the final outbound shipment to you.

Part 2: Outbound Shipping (To You)

Once the package is ready, Quackin Crew LLC will ship it directly to you.

Processing Time: 1-2 business days
Shipping Time: 4-6 business days for delivery within the United States.

You will receive an email from Quackin Crew LLC with a tracking number as soon as your order ships, allowing you to track its journey to your door.

Important Notes from Quackin Crew LLC

Total Estimated Delivery Time: The total time from when you place your order to when it arrives at your door is approximately 7-12 business days.
Shipping Carriers: We use a variety of trusted carriers, including UPS, USPS, and FedEx, to ensure your package arrives safely and efficiently.
Lost or Stolen Packages: Quackin Crew LLC is not responsible for packages that are lost or stolen after they have been marked as delivered by the carrier. If you encounter an issue, please contact the shipping carrier directly to file a claim.
Address Accuracy: It is the customer's responsibility to ensure the shipping address is accurate. Quackin Crew LLC is not responsible for packages delivered to incorrect addresses provided by the customer.

7. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on our website with the updated effective date.

Terms and Conditions – Quackin Crew

Effective Date: [05/09/2025] Last Updated: [09/16/2025]

Welcome to Quackin Crew! By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Quackin Crew is an independent reseller of Disney merchandise, Loungefly bags, and collectibles.
We are not affiliated, associated, authorized, endorsed by, or officially connected with Disney, Loungefly, Funko, or any other brands featured on our site.
All trademarks, product names, and logos belong to their respective owners.

2. Orders & Payments

All orders are subject to availability. We reserve the right to cancel orders due to stock issues or pricing errors.
Payments must be completed at checkout. We accept [list payment methods].
Prices are subject to change without prior notice.

3. Shipping & Delivery

Orders are processed within 2–5 business days.
Delivery times vary based on location and shipping method.
Quackin Crew is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.

4. Returns & Refunds

Returns must comply with our Refund Policy (see above).
Refunds exclude original shipping costs unless the item was defective or incorrect.
Customers are responsible for return shipping unless otherwise stated.

5. Product Condition & Representation

We strive to provide accurate descriptions and images of all products.
Slight variations in color or packaging may occur due to manufacturer differences.
Quackin Crew is not responsible for perceived differences in appearance between online images and actual products.

6. Privacy & Data Protection

Personal data collected is used solely for order processing, customer service, and marketing (if consented to).
We do not sell or rent customer information to third parties.
Customers have the right to request access, updates, or deletion of their personal data (subject to legal obligations).

7. Limitation of Liability

Quackin Crew is not responsible for manufacturing defects in resold products.
We do not guarantee product availability and reserve the right to cancel orders due to stock issues.
By purchasing from Quackin Crew, customers agree to these terms.

8. Policy Updates

We reserve the right to update or modify these terms at any time without prior notice.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at [charlie@quackincrew.info].